Privacy Policy

    This is our general website privacy policy. It tells you how we collect and process data received from you on our website.

    1. Introduction

    This is our general website privacy policy. It tells you how we collect and process data received from you on our website.

    If you have any comments on this privacy policy, please email them to team@inora.ai.

    2. Who We Are

    1st Principle B.V. is a healthcare technology company registered in the Netherlands.

    Our registered office is in the Netherlands.

    Our nominated data controller is an employee of 1st Principle B.V.

    3. What we may collect

    We may collect and process the following data about you:

    • Information you put into forms or surveys on our Website at any time, including your name, email address, postal address, telephone number, and business information.
    • A record of any correspondence between us.
    • Details of your visits to our website and the resources you use, including information about previous visits in order to improve your browsing experience.
    • Information about your computer (e.g. your IP address, browser, operating system, etc.) for system administration and to understand how our Website is being used.
    • Any questions or comments submitted to our customer support team through our website chat interface.

    4. Cookies

    We use cookies to distinguish users and improve our Website. Please look at our Cookie Policy for more cookie information.

    5. How we use what we collect

    We use information about you to:

    • Present Website content effectively to you.
    • Personalise your experience of the Website, and any other communications we may send to you.
    • Deal with any enquires or complaints submitted by you, our shops or partners.
    • Analyse and improve the Website and Services we offer

    We do not sell or provide your details to third parties, beyond what is necessary for carrying out the core functions of the website.

    6. Where we store your data

    We may transfer your collected data to storage outside the European Economic Area (EEA). It may be processed outside the EEA to fulfil your order and deal with payment.

    By giving us your personal data, you agree to this arrangement. We will do what we reasonably can to keep your data secure.

    7. Disclosing your information

    We are allowed to disclose your information in the following cases:

    Where legally required to do so:

    Sometimes we may be legally required to disclose your details, for example to law enforcement or when required to do so by a court. Where legally allowed to, we will always inform you if we have been asked to provide this information.

    If we are selling our business:

    If Inora is acquired by another company, we may be required to disclose details of the businesses we work with to them.

    If Inora is acquired by another company, you will be notified and have the opportunity to delete your data.

    To other businesses owned by Inora or within our group:

    We may choose to split Inora into multiple individual companies as part of a group to make it more effective to deliver our service. If we do this, we will share your information within the group to continue delivering the service.

    To protect against fraud:

    We may share your information with fraud prevention agencies to protect against financial crime and other credit risks.

    8. Your rights

    If you have submitted data to us to enquire about Inora, or for any other purposes, and no longer want us to contact you, send an email to team@inora.ai.

    The Data Protection Act gives you the right to see information we hold about you. You can request this at any time by emailing team@inora.ai.

    9. Links to other sites

    Please note that our terms and conditions and our other policies will not apply to other websites that you get to via a link from our Website.

    10. Changes

    If we change our Privacy Policy, we will post the changes on this page. If we decide to, we may also email you.